It started with a lunch in California.

Brian has led the design and delivery of solutions that enable insurers, MGAs, brokers and suppliers to manage claims and compliance with speed, transparency and precision. Under his leadership, Wilbur has evolved into a connected platform uniting claims, supply chain and customer experience through AI-driven decisioning and automation.

A regular speaker across Australia, New Zealand and North America, his work has been recognised with Ernst & Young’s Young Entrepreneur of the Year and AFR’s Most Innovative Companies. He remains focused on building agentic workforces that redefine how organisations deliver value, compliance and customer care.

An experienced business architect with deep knowledge of claims automation, claims process and insurance product implementations, Arun has delivered policy admin and claims applications across the USA, Europe and Asia Pacific, including roles at Tata Consultancy Services, Royal Sun Alliance and IFFCO Tokio.

Arun led the global build and implementation of the Wilbur solution and was appointed Chief Product Officer in September 2022, leading product vision, roadmap and execution.

From assembly and mainframes to cloud-native and AI-driven ecosystems, Sarel has both witnessed and shaped the evolution of software engineering. His focus is resilient, intelligent platforms that deliver real-world value while keeping the human element at the centre.

His goal remains the same: to make technology feel less like magic, and more like mastery.

Matthew leads Wilbur’s commercial growth, partnering with insurers, MGAs, brokers, TPAs, self-insureds, suppliers and claims service enterprises. He shapes go-to-market strategy, builds deep relationships, and steers complex, multi-stakeholder deals from discovery to rollout.

Consultative and data-driven, he prioritises measurable outcomes, predictable pipelines and enduring partnerships.

Martin helps carriers, MGAs and suppliers realise value from Wilbur, fast. He leads onboarding and adoption programs, runs QBRs with clear success plans, and closes the loop with Product so feedback becomes features. Known for calm, proactive communication, he focuses on time-to-value, NPS and sustainable expansion.

With a track record spanning global healthcare and enterprise technology, Steven leads scalable service delivery, client performance and internal operations, making sure clients experience consistency, reliability and outcomes that match the demands of modern claims.

His data-driven mindset helps Wilbur stay ahead of complexity without compromising compliance or service, calm execution, smart growth, and deep understanding of enterprise clients at scale.

Ed has spent his career in insurance, auto and property claims at Liberty Mutual and Utica National, and software solutions at CCC Information Services and Crawford Contractor Connection.

He oversees sales, account management and delivery across the United States, North America and global clientele, growing new business, expanding relationships and ensuring partners and policyholders receive an exceptional experience. He holds a BBA in Finance from Radford University.

Grant brings more than a decade of insurance claims experience across building repair, assessment, adjusting, operational innovation and automation. His background gives him a rare frontline view of how claims actually move from evidence capture through assessment, supplier coordination, repair execution and customer resolution.

At Wilbur, Grant helps bridge product capability with real-world adoption, ensuring Wilbur’s evidence, intelligence and workflow layers translate into faster decisions, stronger governance and more accountable claims outcomes across the APAC insurance ecosystem.