Solutions

MGAs & TPAs

Automation & AI to lower cost-to-serve, simplify compliance, and deliver faster, better outcomes for your clients and partners.

From claim lodgement to closure, comply, and outperform in every facet of delegated authority.

Built for delegated programs and third-party administration. Wilbur streamlines claim lodgement, bordereaux, claims, and partner orchestration—integrating with your core systems to deliver seamless digital experiences for carriers, coverholders, brokers, suppliers, and policyholders.

See it in action

Challenges Facing Brokers

Legacy dependencies

Modernise without replacing your core systems. Integrate with what you have and enable new efficiencies.

Cost to serve

Wilbur empowers brokers to serve clients faster and at lower cost by streamlining workflows, automating repetitive tasks, and enabling direct access to a trusted network of partners for high-quality outcomes.

Compare costs.

Capacity & competitive pressure

Partners and policyholders expect speed, transparency, and digital engagement. Meet those expectations without adding headcount.

Fair & consistent claims settlement

Complex compliance obligations

Meet APRA, ASIC, and GICOP requirements with built-in compliance workflows.

Underused data insights

Break down silos so operational and portfolio data becomes actionable for retention, growth, and margin.

Better customer experience

Lack of real-time collaboration

Deliver seamless digital engagement for policyholders, internal teams, and partners.

Solutions Purpose-Built for MGAs & TPAs

AI Claims Processing

Cut processing times and reduce manual effort by automating claim summaries, sentiment analysis, photo tagging and more. Our insurer integrations mean data flows seamlessly, so you can focus on your clients rather than paperwork.

Spend less time on admin.

Compliance Automation

Embed GICOP-aligned workflows with auditability. Guide decisioning with policy/rule-based controls to support APRA/ASIC obligations and consistent outcomes.

Built-in integrations

Don’t start from scratch, connect via robust APIs and connectors to your policy admin, claims, CRM, and finance systems to keep data synchronised across platforms.

Collaborate your way.

Delegated authority & bordereaux automation

Automate bordereaux ingestion/generation, binder rules, referrals, and audit trails so teams spend less time consolidating spreadsheets and more time managing performance.

Configure everything.

Collaboration for partners & customers

Offer branded self-service portals so coverholders, brokers, suppliers, and policyholders can upload docs, track progress, and communicate securely building transparency without extra workload.

Big results across multiple insurance lines

5.6B+

Indemnity & repair spend-through

1.4M+

Claims managed in the Wilbur ecosystem

90+

Clients Globally
As of July 2025 globally.

Ready for a demo?

Contact us to find out how Wilbur can work for you.

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