Solutions

Insurance Carriers

Automation & AI to reduce your cost‑to‑serve, stay compliant, and move faster.

Automation & AI to reduce your cost-to-serve, stay compliant, and close claims faster.

Built for organisations managing policies and claims. Wilbur streamlines complex workflows, scales for surge events, and gives your teams and policyholders seamless digital experiences.

See it in action

What carriers are up against

Legacy dependencies

Modernise without rewriting everything. Integrate with existing systems and unlock new workflows.

Cost to serve

Wilbur reduces insurers’ cost to serve by streamlining claims, automating tasks, and connecting you with a trusted supplier network delivering faster, lower-cost outcomes without sacrificing quality.

CAT surge pressure

Scale up to manage high claim volumes during catastrophic events. Automate first notice of loss with policyholder self-service tools.

Fair & consistent claims settlement

Compliance burden

Automate compliance workflows and mitigate risk with audit-ready processes.

Automate manual tasks.

Operational efficiency

Reduce manual handling and cycle time with automation and AI-assisted processing.

Better customer experience

Stakeholder experience

Deliver seamless digital engagement for policyholders, internal teams, and partners.

Solutions purpose-built for carriers

AI Claims Processing

Use AI to triage claims, capture key data, and create instant summaries. Automate emails, photo tagging, and sentiment analysis to cut touch time and control costs.

Spend less time on admin.

Compliance Automation

Automated GICOP compliance and audit trails. Risk controls embedded in process design. Policy-based rules for consistent decisioning.

Assess & Repair

Manage assessment and repair using either your own suppliers or our built-in network, complete with rate books.

Digital Engagement

Simple, guided experiences for policyholders and teams. Configurable workflows built for carrier complexity.

Analytics & Insights

Actionable reporting across performance and costs. Identify bottlenecks and optimise every step. Data you can trust for continuous improvement.

API & Cloud Enabled

Secure, scalable foundation to build and extend. Faster time-to-market with modular components. Flexible pricing to fit your operating model.

Big results across multiple insurance lines

5.6B+

Indemnity & repair spend-through

1.4M+

Claims managed in the Wilbur ecosystem

90+

Clients Globally
As of July 2025 globally.

Ready for a demo?

Contact us to find out how Wilbur can work for you.

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