Solutions

Insurance Brokers

Automation & AI to reduce brokers’ cost-to-serve, meet compliance with ease, and deliver faster client outcomes.

Automation & AI to reduce your cost-to-serve, stay compliant, and transform broker workflows.

Built for brokers managing client multiple insurance lines. Wilbur streamlines complex workflows, integrates with your broking platforms, and delivers your teams and clients seamless digital experiences.

See it in action

Challenges Facing Brokers

Legacy dependencies

Modernise without replacing your core systems. Integrate with what you have and enable new efficiencies.

Cost to serve

Wilbur empowers brokers to serve clients faster and at lower cost by streamlining workflows, automating repetitive tasks, and enabling direct access to a trusted network of partners for high-quality outcomes.

Compare costs.

Competitive pressure

Insurtechs and direct-to-consumer providers are raising client expectations for speed, transparency, and digital engagement, leaving traditional brokers at risk of losing market share.

Fair & consistent claims settlement

Complex compliance obligations

Meet APRA, ASIC, and GICOP requirements with built-in compliance workflows.

Underused data insights

While brokers collect large volumes of data, it’s often siloed or underutilised, making it hard to turn it into actionable insights that can drive sales, retention, and operational improvements.

Better customer experience

Lack of real-time client collaboration

Deliver seamless digital engagement for policyholders, internal teams, and partners.

Solutions Purpose-Built for Brokers

AI Claims Processing

Cut processing times and reduce manual effort by automating claim lodgement, triage, and follow-up. Our insurer integrations mean data flows seamlessly, so you can focus on your clients rather than paperwork.

Spend less time on admin.

Compliance Automation

Automated GICOP compliance and audit trails. Risk controls embedded in process design. Policy-based rules for consistent decisioning.

Built-in integrations

We don’t force you to start over - Wilbur connects to Ebix, WinBEAT, Insight, and other core broking systems through robust APIs and connectors, keeping data synchronised across platforms.

Collaborate your way.

Broker–client collaboration, reimagined

Give clients 24/7 access to a branded self-service portal where they can track claims, upload documents, and communicate securely with your team. Build transparency and trust without adding to your workload.

Configure everything.

Customisable, scalable workflows

Every brokerage is different. Wilbur’s configurable workflows adapt to your processes and scale with your growth, whether you manage dozens or thousands of clients.

Big results across multiple insurance lines

5.6B+

Indemnity & repair spend-through

1.4M+

Claims managed in the Wilbur ecosystem

90+

Clients Globally
As of July 2025 globally.

Ready for a demo?

Contact us to find out how Wilbur can work for you.

    By continuing, you agree to your personal information being collected under our Privacy Policy and accept our Terms & Conditions