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Wilbur AI

Smarter, faster, more compliant claims - powered by AI

Wilbur AI Features

Create multiple rate books.

One-Click Claim Summary

Turn complexity into clarity.
Wilbur AI automatically generates structured, audit-ready summaries from adjuster notes, documents, and conversations so your team always has the full picture at a glance.

✅Generate claim overviews in seconds

✅Reduce manual admin and duplication

✅Improve documentation and reporting accuracy

Keep track of everything.

Email Drafting

Clear, consistent, and fast.
Wilbur AI helps claims teams draft professional, compliant emails tailored to each claim based on structured data and claim context.

✅Reduce time spent writing routine updates

✅Ensure consistency across teams and communications

✅Embed compliance into every message

Live video assessing.

Photo Tagging

Make images searchable and structured.
Automatically tag and label uploaded photos with location, contents, and damage type creating visual evidence that’s fast to filter, sort, and verify.

✅Enable quicker triage and review

✅Standardise asset tagging across teams

✅Enhance downstream automation and reporting

Happier policyholders

Sentiment Analysis

Spot risk signals early.
Understand how policyholders are feeling throughout the claim journey with AI-driven sentiment analysis that flags frustration, urgency, or satisfaction in real-time.

✅Identify potential complaints before they escalate

✅Monitor tone and language in notes and communications

✅Support QA, complaints and compliance teams with insight

Enjoy the benefits of Wilbur AI

Reduced costs
Save hours on repetitive tasks
Fair & consistent claims settlement
Increase consistency and compliance across your team
Respond faster with less effort
Reduced manual admin time
Keep policyholders informed and engaged
More accuracy
Increased accuracy
Happier policyholders
Surface the signal, skip the noise. Understand policyholder sentiment instantly

You’re in good hands

$5.6b+

Indemnity & repair spend-through

1.4M+

Claims managed in the Wilbur ecosystem

90+

Clients Globally

Ready for a demo?

Contact us to find out how Wilbur can work for you.

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