Wilbur’s Trailblazing Achievement. 

We’re thrilled to announce that Wilbur has been identified as a ‘Technology Standout’ by Celent, a renowned authority in the industry, in its prestigious 2024 Claims Systems Vendors report. This prestigious recognition highlights our commitment to delivering innovative solutions that empower insurers across APAC to streamline claims management processes effectively.

At Wilbur, we constantly strive to push the boundaries of claims systems technology. Celent’s recognition validates our efforts to provide insurers with advanced tools and solutions that greatly enhance their claims management processes.

Wilbur - Celent Technology Standout


Acknowledgement by Celent’s 2024 Report:

Out of 17 APAC core claims solutions evaluated, Wilbur stood out for its affordability and robust back-end configuration process. Celent described our Claims Management Platform as “ideal for insurers seeking efficient systems,” particularly highlighting its support for all lines of business. We’re especially proud of our seamless API integration, which accommodates country-specific nuances and enhances overall functionality.

Celent Claims Systems Vendors Report- Wilbur

Advantages of Wilbur’s Claims Platform

User-Friendly Interface and Seamless Experience:

One aspect of our platform that received special recognition is its user interface. Celent praised its organization and ease of understanding, which makes it efficient for third-party administrators to access specific insurance companies based on claims. Additionally, our shared web links for customers facilitate seamless validation of policy numbers via API and include customizable forms to capture additional information.

A Message from Our Chief Technology Officer:

At Wilbur, we are dedicated to leveraging technology to revolutionize the insurance claims process,” says James Pepplinkhouse, Chief Technology Officer. “This recognition reaffirms our commitment to providing innovative solutions that streamline operations and enhance customer experiences.”


Our team of experts understands the complexities and challenges insurers face in managing claims effectively. With Wilbur, we have developed a comprehensive suite of innovative features and functionalities that enable insurers to simplify and automate various aspects of claims management. From initial claim submission to assessment, decision-making, and settlement, Wilbur’s robust technology streamlines the entire claims process, reducing manual efforts and improving efficiency.

We’re thrilled to have been recognised by Celent as a “Technology Standout” for our dedication to innovation and excellence in insurance technology. This acknowledgment motivates us to continue pushing boundaries and delivering exceptional solutions to our clients. We will continue to innovate and enhance Wilbur’s capabilities, ensuring that insurance professionals have access to the most advanced and efficient claims management tools available in the market.

Stay tuned for more updates on how Wilbur transforms the insurance landscape with cutting-edge technology and unparalleled expertise.

To read the full Celent Vendors Report 2024, visit https://www.celent.com/insights/193673171


Jessica Hunter

0429 191 108

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