Work with insurers on the same page, literally.
Wilbur gives insurance builders and suppliers a structured operational layer for job intake, repair execution, compliance, variations, completion evidence, invoicing, and settlement.
The field record matters. Capture the right information once, manage jobs cleanly, prove work completed, reduce rework, and support faster invoicing on an auditable file.
Variation ready, justification, photos and rates attached, routed for approval.
Challenges we solve
Builders and suppliers are judged on the quality of evidence, the speed of response, the clarity of variations, and whether work can be validated without rework.
A structured way to manage claim-related work, from instruction to settlement.
Wilbur connects job intake, triage, assessment, estimating, repair execution, compliance, quality assurance, invoicing, and communication into one operational record.
The value is practical: clearer instructions, better evidence, fewer disputes, and faster movement through approval and payment.
Instruction to settlement, one job record.
Job received
Instructions arrive via API, email, or manual entry and are converted into a structured job file.
Job allocated
Region, capacity, trade type, SLA, compliance status, restoration urgency, and supervisor workload guide allocation.
Repair path set
Damage reports, severity, vulnerability, desktop suitability, insurer rules, and repair-vs-replacement logic support triage.
Assessment and estimate prepared
Desktop or field bookings, assessor allocation, scope recipes, rate book validation, QA rules, line-item audit, and customer sign-off support estimating.
Repair executed
Work packages, trade assignment, tendering, attendance tracking, variations, progress claims, completion media, virtual QA, and client invoicing are managed.
Compliance and payment tracked
Licences, insurance, SWMS, permits, approvals, audit logs, completion certificates, invoices, reconciliation, remittance, and disputes stay on record.
What’s in the box.
Wilbur combines job intake, repair execution, compliance, variation control, completion evidence, invoicing, and supplier intelligence into a structured operating layer for insurance repair delivery.
Wilbur prepares evidence and intelligence, authorised humans make coverage, liability, settlement, total-loss, repair approval and payment decisions.
Job and repair workflow
Governance, compliance and controls
Platform, supplier and intelligence
Paid in full. Paid faster. More work coming.
Everything on the job, intake to invoice, on one record, so the money follows the work without the fight.
Get paid for everything you do.
Variations justified with evidence at the moment they happen, so rejected and disputed variations fall, and completion evidence is captured once, clean, no rework, no unpaid callbacks.
Cash moves faster.
A payment-ready record from day one: scope and approval boundaries clear before work starts, compliance captured in the flow, billing and settlement-ready the day the job closes, not weeks after.
Win the next job.
Faster intake and allocation with less duplicated admin, and a performance record that shows the parties allocating work exactly how good you are, the record that keeps you on the panel and grows your share of it.
Trusted across the claims ecosystem.
Across all P&C lines
“Wilbur gives our team structure and visibility today, and keeps evolving with the demands of claims.”
“Wilbur has been integral in delivering customer and business outcomes.”
“Wilbur has revolutionised our claims operations — connectivity and intelligence we value highly.”
